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Full Name
Kasturi, Anand
Vernacular Name
Anand Kasturi
 
Variants
Anand Kasturi
 
 
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Publications
(Articles)

Results 1-3 of 3 (Search time: 0.001 seconds).

Issue DateTitleSub-TitleAuthor(s)Journal NameVolume NumberIssue NumberPages
12005Creating innovating organisations: the experience of the IT industry in India-Ojha, Abhoy K ; Kasturi, Anand IIMB Management ReviewVol.17Iss.317-31p.
22006Improving call centre agent performance: A UK-India study based on the agents' point of view-Mahesh, Vaikalathur Shankar ; Kasturi, Anand International Journal of Service Industry ManagementVol.17Iss.2136-157p.
32005Successful' call centre employees: understanding employee attributes and performance evaluation processes.-Ojha, Abhoy K ; Kasturi, Anand IIMB Management ReviewVol.17Iss.293-102p.